Job Description
Job Description – Telecaller
Company: Pedestal Techno World Private Limited
Position: Telecaller – Student Admissions
Location: Jaipur, Rajasthan
Employment Type: Full-Time
Industry: EdTech / Education & Training
About Pedestal Techno World
Pedestal Techno World Private Limited is an EdTech company focused on skill development, technology education, career-oriented training, internships, certifications, and industry-relevant learning programs.
Job Summary
We are looking for an enthusiastic and target-oriented Telecaller to join our admissions team. The candidate will be responsible for connecting with prospective students, understanding their educational and career requirements, explaining relevant courses, generating interest, conducting consistent follow-ups, and converting qualified leads into successful admissions.
Candidates with prior experience in the EdTech industry, particularly in student counselling, education sales, telecalling, lead generation, or course admissions, will be preferred.
Key Responsibilities
- Make outbound calls to prospective students from assigned leads.
- Understand students' educational backgrounds, career goals, interests, and requirements.
- Explain courses, curriculum, duration, fees, certifications, internship opportunities, and career pathways accurately.
- Generate interest and qualify leads for counselling and admission.
- Follow up consistently with interested and pending leads through calls and WhatsApp.
- Schedule and confirm counselling sessions and campus visits.
- Handle student and parent queries professionally and provide appropriate information.
- Address objections and assist prospects in making informed course decisions.
- Convert qualified leads into successful admissions.
- Maintain accurate lead information, call remarks, and follow-up status in the CRM.
- Achieve assigned daily, weekly, and monthly calling and admission targets.
- Coordinate with Counsellors, Trainers, Marketing, and other internal teams for smooth admission processing.
- Participate in admission campaigns, student outreach activities, seminars, and promotional drives whenever required.
- Submit daily performance and follow-up reports to the reporting manager.
- Maintain professional communication and build positive relationships with prospective students and parents.
Required Experience & Skills
- Prior EdTech experience is mandatory/preferred.
- Experience in telecalling, inside sales, student counselling, admissions, education sales, or lead conversion will be an advantage.
- Excellent verbal communication and interpersonal skills.
- Good convincing, negotiation, and objection-handling abilities.
- Strong follow-up and lead-conversion skills.
- Comfortable communicating with students and parents over calls and WhatsApp.
- Basic knowledge of CRM systems and lead management.
- Target-oriented approach with the ability to work under sales and admission targets.
- Good understanding of education, career, and professional certification programs will be an added advantage.
- Ability to work effectively with Counselling, Sales, Marketing, and Training teams.
Key Performance Indicators (KPIs)
- Daily calling activity and call duration
- Number of connected calls
- Qualified leads generated
- Counselling sessions scheduled
- Follow-up completion rate
- Lead-to-counselling conversion
- Counselling-to-admission conversion
- Monthly admission target achievement
- CRM accuracy and timely updates
- Overall lead conversion and revenue contribution
Educational Qualification
- Graduate in any discipline preferred.
- Candidates with relevant EdTech, telecalling, inside sales, counselling, or admissions experience will be given preference.
Work Location
Pedestal Techno World Private Limited
AA15, Ganga Heights, Tonk Road, Opposite Jaipur Hospital, Jai Ambey Nagar, Jaipur, Rajasthan – 302018.
Ideal Candidate
The ideal candidate should be confident, persuasive, energetic, and target-oriented, with strong communication and follow-up skills. A candidate who understands the EdTech and student admission process and has experience handling education-related leads will be highly preferred.
Tonk Road/Jaipur 
1.2L-3L/Year 
Male/Female 
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